Account, billing and security

Profile and password

In Profile, you can update your name. Your email address and organisation role are shown for reference. To change your password, enter the current password and choose a new one with at least eight characters.

• Use a unique password that you do not use on another service.
• Store it in a reputable password manager.
• Do not send passwords by email or place them in support tickets.
• Sign out on shared devices.

Plans and usage

Billing & Plans shows your current plan and live usage. Examiar offers a permanent Free plan and paid plans for larger workflows. Self-serve payment is not currently available; contact support to arrange an upgrade and confirm the current limits and price before purchasing.

Protect assessment data

• Give staff only the role they need.
• Check the visibility of questions before sharing content.
• Avoid storing learner personal information inside question text, tags or source notes.
• Export only to approved organisation devices and storage.
• Report unexpected account activity to support promptly.